- 1000th new wagon marks significant milestone for KiwiRailRead More
- New "Expect Trains" Campaign launchedRead More
- New fuel trialled to improve sustainablityRead More
- New Interislander ferry to be named KaiarahiRead More
- Switch off on the beach NOT at level crossingsRead More
- KiwiRail confirms Arahura replacementRead More
- Kaimai Tunnel upgrade requirements to be identifiedRead More
- Wanganui forestry businesses on trackRead More
- Arahura to be dry-docked at DevonportRead More
- Rail Safety Week 11–17 August 2014Read More
- Welcome home, AratereRead More
- KiwiRail moves Christchurch bikes to DunedinRead More
- Aratere has departed SingaporeRead More
- Celebrating 150 years of Rail in NZRead More
- CT Site Wanganui relocation to Gilberd StreetRead More
- New rolling stock order confirmedRead More
- Cat-in-the–box Chiefie reunited with familyRead More
- Palmerston North train unlocks possibility for ‘super’ freight service to ChristchurchRead More
- New Rolling Stock proves its worthRead More
- Longer log trains running on key forestry routeRead More
- New lease on life for popular wagon classRead More
- Steel Wheels - demonstrating the value of railRead More
- Youngest train driver takes first soloRead More
- KiwiRail wins business from courier companyRead More
- Further investment in rail line between Hamilton and TaurangaRead More
- KiwiRail to begin new log service to Wellington from WairarapaRead More
- Freight growth continues but decrease in full year results forecastRead More
- Take care at level crossings along busy train lineRead More
- KiwiRail continues to build a stronger foundation for the futureRead More
- KiwiRail sees strong growth at Southdown Freight TerminalRead More
- Getting closer to customersRead More
- Log carrying capacityRead More
- Order placed for more new locomotivesRead More
Cat-in-the–box Chiefie reunited with family
Shane and Julie Keppel had the family's move from Christchurch to Auckland all planned.
Their belongings were to be moved by rail; the couple and their two children would come up in the family house-bus, and the family cat Chiefie would be flown up once they were settled into their new home.
Chiefie however had other ideas. Unbeknown to his family, he chose to travel by rail instead.
"We had noticed the cat was very interested and wandering in and out as we packed the container," said Julie. "We were very careful to shoo him out each time," says Julie.
"But that last time we opened it he must have snuck in without any of us noticing."
Late Monday night, much to the relief of his family, Southdown gate in officer Vicky Daniels and her colleagues rescued Chiefie from the container he had spent the past five days in as it was shipped north.
He spent the rest of the night being fussed over by the team at Southdown and catching up on missed meals, before he was collected by Shane's very thankful sister Amanda on Tuesday morning.
The cat will be reunited with his family on Saturday, once their move is complete.
The family, who lost their home in the February 2011 earthquake, were thrilled to learn their travelling cat appeared none the worse for taking matters into his own hands.
"We just can't thank you KiwiRail enough for how it was handled", Julie says. "We would have had a very unhappy start to our life in Auckland otherwise, so please ensure everyone who was involved knows how grateful we are."
The outcome further reinforced their decision to deal directly with KiwiRail to manage their move. "We had done a lot of research and rail clearly was the best option for us from a cost perspective - this shows the customer service was as well," said Julie.
The family closed up the container last Wednesday night so it could be uplifted and taken across to Middleton on Thursday, arriving in Auckland on Saturday.
By Saturday the family were getting worried about the missing cat. On Monday when there was still no sign as they began their journey north they put in a frantic call to Amanda in Auckland asking her to check if the cat was in the container.
Within 20 minutes of her email arriving with the customer service team, Vicky had braved pouring rain and confirmed she could hear the cat mewling inside.
With the customer's permission, bolt-cutters made short work of the padlock, and a very hungry Chiefie emerged.
Southdown Team Leader Nash Ali with Chiefie